The Art of Family Business Coaching

"If you're going to establish a system aimed at spanning generations, you have to be willing to evolve."
Ennio Mercuri, Managing Director, Ennio International, Australia

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A butterfly made from a water drop
Drawing of a family arguing
An easy job? Research shows that 70% of family-owned businesses do not survive the second generation and only 13% the third generation. Furthermore, business succession failure also heavily weights on family relationships.

Helping families and family offices sustain a legacy across generations is not a formula you plug in. It is an art. And like any art, it takes more than technical skill. It takes the courage to face what most governance frameworks neatly sidestep: emotion.

After decades inside family enterprises as a confidante, executive, and board member across five continents, I have seen the same pattern repeat, regardless of culture or capital structure. It is not the lack of governance or wealth that derails continuity. It is what gets left unspoken. The rivalries no one names. The grief no one tends to. The pride quietly jostling for control.

In family enterprise, emotions are not side issues. They are the current that pulls everything along. Yet most advisors focus on structures, not stories. Strategy, not psychology. That is how you end up with impeccable shareholder agreements and fractured relationships.

I bring the technical fluency to understand governance frameworks, corporate law, legal structures, and financial systems. But I do not replace the role of family-officers, financial planners, lawyers, bankers, or tax advisors. I work alongside them. My focus is the human lens that makes those tools matter. I help families surface and work through the silent forces shaping their decisions: loyalty, fear, ambition, insecurity, love. This allows the governance tools they already have to actually do their job.

This is work that asks for more than credentials. It asks for someone who can walk into complexity without flinching. Someone who knows when to hold the pause and when to name the thing that has been avoided for too long.

Because the real work of sustaining a dynasty does not live in the documents. It lives in the conversations you have never had, and in having them before it is too late.

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What Defines a Family Business

A family business is one where ownership and influence rest within a single family, where two or more family members play meaningful roles in shaping the direction of the business through leadership, governance, or the weight of family relationships. It’s not just about who holds the shares, but how ties of blood, legacy, loyalty, and history intersect with business decisions.

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Ownership - Family - Business venn diagram
Three overlapping fields of family business interest, adapted from Tagiuri and Davis.
Why family business coaching

Family business coaching exists because the hardest problems to solve aren’t strategic or technical. They’re emotional.

At its best, the family is the company’s greatest asset. Loyal. Long-term. Values-driven. Resilient in the face of adversity. There is a shared sense of purpose no corporate mission statement can match. Decisions are made with patience, not just profit, in mind. Ownership is stable. There is pride in legacy and a vision that stretches beyond quarterly results.

But the very qualities that makes family businesses strong can also make them fragile.

The closeness that builds loyalty can blur boundaries. Old rivalries resurface. Decisions get entangled with birth order, unspoken expectations, or conflicts that never really went away. A meeting about dividends becomes a proxy for years of resentments. Fairness turns into a minefield. Trust is tested. One strained relationship can shake the entire system.

Family business coaching exists to help families navigate this emotional complexity. Not by avoiding it, but by facing it with clarity, skill and intention.

What is family business coaching?

Family business coaching is not therapy, and it’s not consulting. It is a forward-looking, developmental process that helps the family and the business grow in the same direction without sacrificing one for the other.

It starts with a simple truth: every family business is two systems, constantly influencing each other. The family system carries loyalties, unspoken rules, long memories, and roles that can be hard to step out of. The business system relies on structures, decision-making, and the need to deliver results. When those systems work in harmony, the business has stability and the family has unity. When they pull against each other, success can quickly turn fragile. Coaching sits in that intersection, not to fix the past, but to create the kind of conversations, trust, and clarity that keep both systems healthy for the long run. If you are curious about how this work unfolds, here’s a brief look at the process, and if you want the full detail, let's have a chat.

How the Coaching Process Works

It usually starts at a crossroads, a moment of change, transition, or uncertainty. Sometimes it is succession. Sometimes it is a decision that carries unexpected emotional weight.

We begin with one-on-one, confidential conversations. These are not interviews. They are spaces for trust, where each family member can share their experiences, hopes, concerns, and what has been left unsaid.

From there, a picture starts to emerge, not just of the business, but of the emotional landscape shaping decisions. This leads to a facilitated family conversation that surfaces questions rarely asked:

    - What does success look like for us, both financially and relationally?
    - What kind of family do we want to be in 5, 10, or 50 years?
    - Where are we strong, and where are we stuck?

Out of this comes a roadmap. Coaching goals are set, and the work unfolds through individual coaching, group discussions, and structured family meetings, building the trust, clarity, and skills to handle hard conversations with more openness and less fear.

Depending on the family’s size and complexity, engagements typically last four to twelve months. The deeper goal is to leave the family with skills and insight that last far longer, so the next difficult moment does not require outside help, only more courage and greater understanding.

If you want to read more about team coaching, you can check out my blogs.
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The Elephant in the Family Room  - Managing the of Legacy Business - Book cover

The Elephant in the Family Room

Packed with actionable insights, The Elephant in the Family Room equips enterprise families with the tools to confront silent threats—unspoken resentments, deep-seated insecurities, lingering fears, and misaligned values—that can quietly erode trust and unity. From power struggles to fractured relationships, this book offers a clear path to bridging generational divides and aligning family and business interests.

Click here to watch the video trailer.

Testimonials

"René is both a superb listener and a great synthesizer of ideas. He's a coach who takes in all the fine details of a person's story, then picks out patterns and themes that give a valuable explanatory perspective that the client can't easily see for her/himself, and from there delivers insightful suggestions that lead the client to a more lucid self-understanding with positive action points - which is the true value-add of a great coach."
Anthony
Anthony Nahas, PARIS - France
René is a highly sensitive and empathetic person.  Sharing with him is very nice because you sense a deep relationship and feel accompanied by him. With his breadth of knowledge and experience, he has always something of value to contribute. He has helped me to ask myself questions that I might not have asked if I had not had this space.  As a result, I could develop tools that allowed me to be better prepared to face certain situations in the future. I can highly recommend working with him!
Alex
Alex Komaromi, Montevideo - Uruguay
World Series Poker Champion
"I know René as a man with empathy and a deep tangible interest in the people around him. You can see in his eyes that he senses your emotional state. I know that I can always approach him when I need someone to listen and help me find my way. As everyone, René has had his share of darkness and personal crisis to deal with. During these times, he has sustained himself admirably and continued to passionately care for those closest to him while he was not in a good place. For full disclosure, he has been a friend for many years, since business school in fact."
Markus
Markus Stadlmann, Vaduz - Liechtenstein
"René, thanks for asking questions leading to answers so close to my eyes. Sometimes, you need a guide to find the things you've been staring at for years".
Piotr
Piotr Robak, Warsow - POLAND
"René Sonneveld has saved me at least 6 months of erratic thinking aimed at shaping my academic career to fit it into the biopharmaceutical sector. He's uncovered values that I had never identified, and he has smartly pinpointed the right questions. Astonishing how René can dissect your needs and provide shortcuts towards accurate answers. No matter what market you are in, seek his coaching. He'll get your money's worth."”
Fernando
Fernando de Mora, Professor of Pharmacology
Universidad Autónoma de Barcelona
"After being a project manager for building hotels in Russia and managing a family-owned training institute in Vienna, I started to think about what to do next at the age of fifty-five. It seemed like a perfect time for hiring a coach to see what I wanted to do for the next ten years of my life. I had numerous ideas, and coaching with René helped me put them in the right perspective; to understand the interconnection of these ideas. I probably could not have figured this out by just pondering my brain. Therefore, I can highly recommend his coaching to take a step back and get an objective and refreshing view of things."
Peter
Peter Kutschera, Vienna - AUSTRIA
"Rene coaching sessions have been extremely thoughtful, motivational, and to say the least, life changing. His approach of patience combined with encouragements allowed me to tap into aspects of myself and especially to improve the organization of my days. Rene created a natural environment where I could express myself and explore my potential. With each session I could see tangible results and growth. "
Christophe
Christophe Beaud, CEO peoplefone Group
Zurich, Switzerland

"Rene has a wealth of experience in advising senior teams and company boards that transpire and becomes evident when he is coaching you. When he coaches, he combines a rational side, based on his long experience, with an acute observation of details, emotions and empathy of the person. This holistic combination of "head and guts" makes the coaching doubly effective, uncovering solutions that a simple approach would not have achieved. In summary, it is a very effective pleasure having him as a coach."
Salvador
Salvador Barrio, DHL Supply Chain, Madrid - Spain
Paradigm Shift
Every session that I had with Rene had a realization leading to a perspective change and a short term goal to achieve tangible results.

Impact
Rene is highly imaginative and has fantastic skills in picking the right detail in a dialogue, and is always positive. He loves coaching, and it is visible in every minute of my discussions with him. Within a few sessions, my emotional construct shifted from extreme stress to highly optimistic and forward-looking.

Connection
Rene forms connections at an emotional level. No matter how my emotional state was before a session, I always come out of it highly energetic and with a positive outlook.

Once you get to know him, you connect with him for life.
Aravind
Aravind Kona, Commodities Research, Hyderabad, India
“René is a highly qualified businessman, but also a very good coach. He combines his broad experience in different aspects of business and management with his advanced knowledge of coaching using “state of the art” approaches. Being coached by René has been a great experience for me and an invaluable help in different situations.”
Raul
Raul Echeberria, Executive Director at Asociación LatinoamericanA de Internet
Montevideo, Uruguay